Terms and Conditions
In compliance with General Data Protection Regulation (GDPR)
The following rules constitute an agreement between the Website administration (“Website Administration”, “we”, “us”) and users of the website (https://crewell.net) (the “Website”), who use information and any services offered through the Website in accordance with these Terms and Conditions.
By accessing or using any part or service of the Website, you agree to be bound by these Terms and Conditions (the “Agreement”).
The main language of the Website content is English (international maritime language). These rules are written in English. In case of any discrepancies between the English version and translations into other languages, the English version shall prevail.
These Terms shall be governed by applicable law, without reference to conflict of law principles.
If you do not agree with, or do not understand, any clause of these Terms, or if at any point during your use of the Website you find that you no longer agree with these Terms, you must stop using the Website and delete your data via your account settings or ask the Website Administration to do it for you.
The Website Administration is not responsible for incorrect understanding of these Terms by users, as well as for any incorrect translation from English to any other language by users.
By accepting this Agreement, you agree to the following rules:
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Public content
By submitting any public content to the Website for inclusion on the Website (“Content”), you grant the Website Administration a worldwide, royalty-free, non-exclusive license to reproduce, modify, adapt and publish the Content for the purpose of operating, displaying, distributing and promoting such content solely in connection with the operation and promotion of the Website and its digital services.
If you leave information anywhere on the Website, post material to the Website, post links on the Website, or otherwise make (or allow any third party to make) material available by means of the Website, you are entirely responsible for the content of, and any harm resulting from, that Content. By making Content available, you represent and warrant that the downloading, copying and use of the Content will not infringe any proprietary rights, including but not limited to copyright, patent, trademark or trade secret rights, of any third party.
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Account security
You are responsible for maintaining the security of your user account and you are fully responsible for all activities that occur under the account and any other actions taken in connection with the account.
You must immediately notify the Website Administration of any unauthorized use of your account or any other breaches of security. The Website Administration will not be liable for any acts or omissions by you, including any damages of any kind incurred as a result of such acts or omissions.
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Payments
The Website operates on a FREEMIUM model and offers many core functions free of charge. There are also various PREMIUM online products and services available for purchase.
The Website does not handle card payments for these products directly. Payments may be referred to and processed by secure third-party payment processors, which handle all technical aspects of the payment process (including, but not limited to, authorization, settlement, fraud checks, and payment security).
For certain regions, services and payment methods, payments may be processed by an authorized Merchant of Record (payment partner), acting as the seller of record to the customer. In such cases, the payment partner is solely responsible for payment processing, billing, invoicing, tax collection (including VAT / sales tax), refunds and chargebacks, in accordance with its own terms and applicable law. The Website only provides access to digital services after receiving confirmation of successful payment from such payment partner.
For payments processed via WayForPay, the seller and legal entity is FOP Zhynzhykov Serhii Valentynovych. For payments processed via 2Checkout and other local payment methods, the seller may be a different legal entity depending on the selected payment method and the user’s country.
Once we have been notified by a payment processor or an authorized payment partner that a payment has been successfully made, access will be granted to the purchased online product or service as soon as reasonably possible. We do not guarantee any specific time of activation or immediacy.
If you believe that your payment was successful but the purchased service was not provided within a reasonable time, you should contact the Website Administration directly with the appropriate notice.
By purchasing any premium services on the Website, you acknowledge and agree that the Website provides access to subscription-based digital software tools and functionalities only, including CV visibility, automated applications, notifications and communication tools. The Website does not provide employment, recruitment, placement or agency services, does not act as an employer or intermediary, and does not guarantee any employment outcomes. All employment-related decisions are made solely by employers and users themselves.
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Newsletter and notifications
If you choose to register and use any services on the Website Crewell.net, you agree to receive periodic newsletters and service-related notifications from us. Our newsletter is intended to keep you up to date with Crewell-related developments, updates, releases, new relevant vacancies, new CVs and other relevant items.
You can also create your own subscriptions according to your user account type: vacancy notifications, new applicants’ CV notifications, and other alerts. You can unsubscribe from newsletters and/or specific notifications at any time by adjusting your settings and/or clicking the unsubscribe controls inside your account or in the emails.
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Responsibility of Website users and Visitors
By operating the Website, the Website Administration does not take responsibility for any or all of the contributed content, nor does it guarantee that such material is accurate, truthful, useful or non-harmful.
You are responsible for taking precautions as necessary to protect yourself from any kind of scam and to protect your computer systems from viruses, worms, Trojan horses, and other harmful or destructive content. The Website may contain user-generated content that is offensive, indecent, or otherwise objectionable, as well as content containing technical inaccuracies, typographical mistakes, and other errors.
To the maximum extent permitted by applicable law, the Website Administration disclaims responsibility for any harm resulting to users and visitors of the Website arising from such content.
The Website Administration reserves the right to:
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Modify the Website at any time at its sole discretion. The Website is provided “as is”.
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Change fees, services, and service periods/expiry dates.
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Decline users’ requests for registration on the Website, or delete users’ accounts in case of infringement of these Terms, as well as in other justified cases, including without explanation, to the maximum extent permitted by applicable law.
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Edit or delete any content published on the Website if it does not comply with these Terms, is harmful to the Website or any third party, or at its sole discretion for any reason permitted by applicable law.
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Amend these Terms and Conditions unilaterally. It is your responsibility to check these Terms periodically. Continued use of the Website after changes have been published constitutes your acceptance of the updated Terms.
Privacy Policy and Personal Data protection:
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Data Controller
The Website Administration acts as the Data Controller for the purposes of personal data processing under GDPR in connection with the Website. Users may contact the Website Administration regarding any data protection matters via the contact email published on the Website.
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Aim and mission of the Website
The Website is constructed as a digital platform that enables users to create, manage and share information through internal digital tools and functionality.
The minimum volume of requested user personal data is defined by the Website solely in connection with the technical operation of its digital services. No personal data other than what is technically necessary for these purposes is requested.
Any additional volume of personal information is defined and controlled by the user at their own discretion through the Website’s functionality.
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Is your information being collected and processed?
By creating and posting a CV and/or other data on the Website and/or by sending a CV and/or similar information to email addresses of companies and/or other users of the Website voluntarily provided by the Website Administration, as well as to employers / companies / managers that have access to this Website, the user gives their unconditional consent to the processing of their personal data (contained in the CV, communications and/or other information collected and/or posted on the Website and/or sent to other users of the Website).
The Website will ask the user for consent for personal data processing in each relevant case where it is required for clear understanding of the processing purpose or by applicable law.
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What is processing of information?
The processing of personal data includes any act and/or set of actions associated with the collection, recording, accumulation, storage, adaptation, alteration, updating, use and distribution (disclosure, transfer), and deletion of personal information in order to provide the services of the Website.
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What information is being collected?
The volume of personal information provided by the user under their consent and processed by the Website is limited to the information that the user voluntarily submits through the Website’s functionality (including data contained in a profile or CV). Such information is stored and processed by the Website Administration solely for the operation of the Website and may become available to other users only through the technical functionality of the Website and in accordance with the user’s actions and privacy settings.
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Why is it being collected?
The collection, storage and processing of personal data are carried out in order to provide personalized services to the user of the Website, including access to a private section, authorization, password reminder, publication and sending of resumes, targeting of content and system notifications within the platform, communication with users (including notifications, requests and information regarding use of the Website, services, processing of user requests), and other Website services in line with the main aim and mission described above.
Personal data may also be processed to comply with legal obligations and to protect the legitimate interests of the Website Administration, users, and third parties, where applicable.
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Who will it be shared with?
The user gives their consent to the processing of personal data for the purpose of transmitting personal data to third parties (employers and/or their agents and/or managers) solely at the user’s discretion and through the Website’s technical functionality and privacy settings.
The list of such third parties (employers) is published and/or made available and regularly updated on the Website, or is accessible through the Website’s services. The user may also transmit their personal data to any other third party by their own choice through the technical means of the Website.
User’s personal data may additionally be transferred to authorized payment partners solely for the purpose of payment processing, fraud prevention, tax compliance, and handling refunds and chargebacks, where applicable.
The Website Administration is not responsible for further processing of personal data by third parties (employers and/or their agents and/or managers and/or payment partners) beyond the scope of the Website’s services, and does not take part in the employment process.
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How long we retain your personal data
By accepting this Agreement, the user acknowledges that they understand their rights and the purposes of collection, storage and processing of personal data.
The user agrees that the period of processing of personal data is indefinite, until the user requests deletion and/or cessation of processing, unless a longer retention period is required or permitted by applicable law.
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Right to change and delete information
The user can change (update, supplement) their personal data (account / profile / CV) or part of it at any time, 24/7, using the tools provided in their account.
The user may completely remove/delete their Website user account / profile / CV and all personal data from the Website using the settings of their Website account at any time, 24/7. The user may also ask the Website Administration to assist with deleting their personal data in case of any difficulties.
After deletion of the user account / profile / CV, the processing of personal data by means of or in connection with the Website is completely stopped, except for data which must be retained for legal, security, or fraud-prevention reasons, to the extent permitted by applicable law.
The email address once used for registration may be stored for an indefinite period as a digital footprint to prevent multiple fraudulent registrations in future and must not be used again for creating a new account.
Cookies Policy:
Cookies are small text files that a website places on the computers and mobile devices of people who visit the website.
These files are then read by the website each time you return to the site. These text files allow a website to remember your device and how you interacted with the website, which is useful for a number of purposes, such as: keeping you signed in; remembering your language settings; remembering your selected content for online comparison; providing higher operating speed; providing a higher standard of automated services; collecting certain statistics to improve the operation of the Website; and enabling sharing of Website links to social networks.
The Website does not use cookies for: collection of any personal data without the user’s consent; or transfer of any personal data to third parties without the user’s consent, except where required by law or as described in this Policy.
By continuing to use the Website, you agree that we can use cookies in accordance with the provisions described in this Policy.
You can refuse the use of cookies by selecting the appropriate cookie settings in your web browser. You can find detailed instructions on the websites of your web-browser providers, which may differ for each particular browser or version.
Cookies of third parties
We use services provided by third parties, which may place their own cookies:
- Google Analytics (used for creating statistics and analytics)
Each of them offers its own set of cookies, the disabling of which may negatively affect certain functions of the Website.
Advertising Cookies
The Website is advertisement-free. We do not place any third-party advertisements and do not use any advertising cookies.
Refund Policy:
If you are not 100% satisfied with your purchase, please contact the Website Administration with your claim within 7 days after the service activation. We will review your request and make a decision on a complete or partial refund. A refund, if approved, will be processed within the following 7 business days.
If a purchase was made through an authorized payment partner acting as Merchant of Record, all refund requests shall be processed by such payment partner in accordance with its own refund policy and applicable consumer protection regulations. In such cases, the Website Administration does not directly process refunds and is not responsible for the timing and method of the refund.
For payments processed directly by other third-party payment processors (non-Merchant-of-Record), refunds, where applicable, will be made using the same method as the original payment, to the extent technically and legally possible.
