Terms and Conditions
In compliance with General Data Protection Regulation (GDPR)
The following rules constitute an agreement between the Website
administration (“Website Administration”, “we”, “us”) and users of the
website (https://crewell.net) (the “Website”), who use information and
any services offered through the Website in accordance with these Terms
and Conditions.
By accessing or using any part or service of the Website, you
agree to be bound by these Terms and Conditions (the “Agreement”).
The main language of the Website content is English
(international maritime language). These rules are written in English.
In case of any discrepancies between the English version and
translations into other languages, the English version shall prevail.
These Terms shall be governed by applicable law, without reference to conflict of law principles.
If you do not agree with, or do not understand, any clause of
these Terms, or if at any point during your use of the Website you find
that you no longer agree with these Terms, you must stop using the
Website and delete your data via your account settings or ask the
Website Administration to do it for you.
The Website Administration is not responsible for incorrect
understanding of these Terms by users, as well as for any incorrect
translation from English to any other language by users.
By accepting this Agreement, you agree to the following rules:
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Public content
By submitting any public content to the Website for
inclusion on the Website (“Content”), you grant the Website
Administration a worldwide, royalty-free, non-exclusive license to
reproduce, modify, adapt and publish the Content for the purpose of
operating, displaying, distributing and promoting such content solely in
connection with the operation and promotion of the Website and its
digital services.
If you leave information anywhere on the Website, post
material to the Website, post links on the Website, or otherwise make
(or allow any third party to make) material available by means of the
Website, you are entirely responsible for the content of, and any harm
resulting from, that Content. By making Content available, you represent
and warrant that the downloading, copying and use of the Content will
not infringe any proprietary rights, including but not limited to
copyright, patent, trademark or trade secret rights, of any third party.
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Account security
You are responsible for maintaining the security of your
user account and you are fully responsible for all activities that occur
under the account and any other actions taken in connection with the
account.
You must immediately notify the Website Administration of
any unauthorized use of your account or any other breaches of security.
The Website Administration will not be liable for any acts or omissions
by you, including any damages of any kind incurred as a result of such
acts or omissions.
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Payments
The Website operates on a free basis. Certain optional
premium features may be available for an additional fee at the user's
discretion. Pricing depends on the selected features, account type, and
region.
Example pricing for premium access starts from approximately
30 USD per month. Exact prices are displayed to users inside their
accounts before any payment is made.
The Website does not handle card payments for these products
directly. Payments may be referred to and processed by secure
third-party payment processors, which handle all technical aspects of
the payment process (including, but not limited to, authorization,
settlement, fraud checks, and payment security).
Payment Methods
Payments may be made using bank cards (Visa, MasterCard) and
other payment methods supported by the selected authorized payment
processor, depending on the user’s region and availability.
For certain regions, services and payment methods, payments
may be processed by an authorized Merchant of Record (payment partner),
acting as the seller of record to the customer. In such cases, the
payment partner is solely responsible for payment processing, billing,
invoicing, tax collection (including VAT / sales tax), refunds and
chargebacks, in accordance with its own terms and applicable law. The
Website only provides access to digital services after receiving
confirmation of successful payment from such payment partner.
Once we have been notified by a payment processor or an
authorized payment partner that a payment has been successfully made,
access will be granted to the purchased online product or service as
soon as reasonably possible. We do not guarantee any specific time of
activation or immediacy.
If you believe that your payment was successful but the
purchased service was not provided within a reasonable time, you should
contact the Website Administration directly with the appropriate notice.
Digital Service Delivery
All paid services are provided in digital form only.
Delivery of the service is performed by activating access to selected
paid features within the user account after payment confirmation. No
physical goods or offline services are delivered.
By purchasing any premium services on the Website, you
acknowledge and agree that the Website provides access to
subscription-based digital software tools and functionalities only,
including CV visibility, automated applications, notifications and
communication tools. The Website does not provide employment,
recruitment, placement or agency services, does not act as an employer
or intermediary, and does not guarantee any employment outcomes. All
employment-related decisions are made solely by employers and users
themselves.
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Newsletter and notifications
If you choose to register and use any services on the
Website Crewell.net, you agree to receive periodic newsletters and
service-related notifications from us. Our newsletter is intended to
keep you up to date with Crewell-related developments, updates,
releases, new relevant vacancies, new CVs and other relevant items.
You can also create your own subscriptions according to your
user account type: vacancy notifications, new applicants’ CV
notifications, and other alerts. You can unsubscribe from newsletters
and/or specific notifications at any time by adjusting your settings
and/or clicking the unsubscribe controls inside your account or in the
emails.
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Responsibility of Website users and Visitors
By operating the Website, the Website Administration does
not take responsibility for any or all of the contributed content, nor
does it guarantee that such material is accurate, truthful, useful or
non-harmful.
You are responsible for taking precautions as necessary to
protect yourself from any kind of scam and to protect your computer
systems from viruses, worms, Trojan horses, and other harmful or
destructive content. The Website may contain user-generated content that
is offensive, indecent, or otherwise objectionable, as well as content
containing technical inaccuracies, typographical mistakes, and other
errors.
To the maximum extent permitted by applicable law, the
Website Administration disclaims responsibility for any harm resulting
to users and visitors of the Website arising from such content.
Prohibition of Automated Access and Unauthorized Copying
You agree not to use any automated systems, software, bots, crawlers, spiders, scrapers, data mining tools, browser extensions, scripts, or similar mechanisms to access, collect, copy, download, store, or otherwise extract any data or content from the Crewell Platform for any purpose.
You further agree not to copy, reproduce, distribute, display, transmit, publish, transfer, resell, aggregate, or make available any information, vacancies, user profiles, CVs, contact details, text content, design, layout, graphics, or other materials from the Platform on any external websites, platforms, databases, aggregators, or third-party services, whether manually or through automated means.
Access to CVs and contact details is provided only for normal recruitment purposes within the Crewell Platform. Any use of Platform data outside the intended recruitment purpose is prohibited.
Unusually frequent requests, systematic viewing, mass opening of profiles, account sharing, attempts to bypass platform limits, or any usage pattern that, in Crewell’s reasonable opinion, indicates misuse or unauthorized data extraction may result in limitation, suspension, or termination of access to CVs, Premium features, or the company account.
Any unauthorized use of the Platform or its content, including systematic extraction, copying, redistribution, resale, transfer, or use outside the permitted recruitment purpose, constitutes a violation of these Terms and may result in the immediate suspension or termination of your account, including Premium accounts, without refund, as well as other appropriate enforcement or legal measures.
All content on the Platform is protected by copyright and other applicable laws.
The Website Administration reserves the right to:
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Modify the Website at any time at its sole discretion. The Website is provided “as is”.
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Change fees, services, and service periods/expiry dates.
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Decline users’ requests for registration on the Website, or
delete users’ accounts in case of infringement of these Terms, as well
as in other justified cases, including without explanation, to the
maximum extent permitted by applicable law.
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Edit or delete any content published on the Website if it
does not comply with these Terms, is harmful to the Website or any third
party, or at its sole discretion for any reason permitted by applicable
law.
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Amend these Terms and Conditions unilaterally. It is your
responsibility to check these Terms periodically. Continued use of the
Website after changes have been published constitutes your acceptance of
the updated Terms.
Privacy Policy and Personal Data protection
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Data Controller
The Website Administration acts as the Data Controller for
the purposes of personal data processing under GDPR in connection with
the Website. Users may contact the Website Administration regarding any
data protection matters via feedback form on the Website.
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Aim and mission of the Website
The Website is constructed as a digital platform that
enables users to create, manage and share information through internal
digital tools and functionality.
The minimum volume of requested user personal data is
defined by the Website solely in connection with the technical operation
of its digital services. No personal data other than what is
technically necessary for these purposes is requested.
Any additional volume of personal information is defined and
controlled by the user at their own discretion through the Website’s
functionality.
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Is your information being collected and processed?
By creating and posting a CV and/or other data on the
Website and/or by sending a CV and/or similar information to email
addresses of companies and/or other users of the Website voluntarily
provided by the Website Administration, as well as to employers /
companies / managers that have access to this Website, the user gives
their unconditional consent to the processing of their personal data
(contained in the CV, communications and/or other information collected
and/or posted on the Website and/or sent to other users of the Website).
The Website will ask the user for consent for personal data
processing in each relevant case where it is required for clear
understanding of the processing purpose or by applicable law.
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What is processing of information?
The processing of personal data includes any act and/or set
of actions associated with the collection, recording, accumulation,
storage, adaptation, alteration, updating, use and distribution
(disclosure, transfer), and deletion of personal information in order to
provide the services of the Website.
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What information is being collected?
The volume of personal information provided by the user
under their consent and processed by the Website is limited to the
information that the user voluntarily submits through the Website’s
functionality (including data contained in a profile or CV). Such
information is stored and processed by the Website Administration solely
for the operation of the Website and may become available to other
users only through the technical functionality of the Website and in
accordance with the user’s actions and privacy settings.
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Why is it being collected?
The collection, storage and processing of personal data are
carried out in order to provide personalized services to the user of the
Website, including access to a private section, authorization, password
reminder, publication and sending of resumes, targeting of content and
system notifications within the platform, communication with users
(including notifications, requests and information regarding use of the
Website, services, processing of user requests), and other Website
services in line with the main aim and mission described above.
Personal data may also be processed to comply with legal
obligations and to protect the legitimate interests of the Website
Administration, users, and third parties, where applicable.
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Who will it be shared with?
The user gives their consent to the processing of personal
data for the purpose of transmitting personal data to third parties
(employers and/or their agents and/or managers) solely at the user’s
discretion and through the Website’s technical functionality and privacy
settings.
The list of such third parties (employers) is published
and/or made available and regularly updated on the Website, or is
accessible through the Website’s services. The user may also transmit
their personal data to any other third party by their own choice through
the technical means of the Website.
User’s personal data may additionally be transferred to
authorized payment partners solely for the purpose of payment
processing, fraud prevention, tax compliance, and handling refunds and
chargebacks, where applicable.
The Website Administration is not responsible for further
processing of personal data by third parties (employers and/or their
agents and/or managers and/or payment partners) beyond the scope of the
Website’s services, and does not take part in the employment process.
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How long we retain your personal data
By accepting this Agreement, the user acknowledges that they
understand their rights and the purposes of collection, storage and
processing of personal data.
The user agrees that the period of processing of personal
data is indefinite, until the user requests deletion and/or cessation of
processing, unless a longer retention period is required or permitted
by applicable law.
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Right to change and delete information
The user can change (update, supplement) their personal data
(account / profile / CV) or part of it at any time, 24/7, using the
tools provided in their account.
The user may completely remove/delete their Website user
account / profile / CV and all personal data from the Website using the
settings of their Website account at any time, 24/7. The user may also
ask the Website Administration to assist with deleting their personal
data in case of any difficulties.
After deletion of the user account / profile / CV, the
processing of personal data by means of or in connection with the
Website is completely stopped, except for data which must be retained
for legal, security, or fraud-prevention reasons, to the extent
permitted by applicable law.
The email address once used for registration may be stored
for an indefinite period as a digital footprint to prevent multiple
fraudulent registrations in future and must not be used again for
creating a new account.
Cookies Policy
Cookies are small text files that a website places on the computers and mobile devices of people who visit the website.
These files are then read by the website each time you return to
the site. These text files allow a website to remember your device and
how you interacted with the website, which is useful for a number of
purposes, such as: keeping you signed in; remembering your language
settings; remembering your selected content for online comparison;
providing higher operating speed; providing a higher standard of
automated services; collecting certain statistics to improve the
operation of the Website; and enabling sharing of Website links to
social networks.
The Website does not use cookies for: collection of any personal
data without the user’s consent; or transfer of any personal data to
third parties without the user’s consent, except where required by law
or as described in this Policy.
By continuing to use the Website, you agree that we can use
cookies in accordance with the provisions described in this Policy.
You can refuse the use of cookies by selecting the appropriate
cookie settings in your web browser. You can find detailed instructions
on the websites of your web-browser providers, which may differ for each
particular browser or version.
Cookies of third parties
We use services provided by third parties, which may place their own cookies:
- Google Analytics (used for creating statistics and analytics)
Each of them offers its own set of cookies, the disabling of
which may negatively affect certain functions of the Website.
Advertising Cookies
The Website is advertisement-free. We do not place any
third-party advertisements and do not use any advertising cookies.
Refund Policy
If you are not satisfied with your purchase, you may contact the
Website Administration within 7 calendar days after service activation
to request a refund. Refund requests are reviewed on an individual basis
in accordance with applicable consumer protection regulations. If
approved, the refund will be processed within 7 business days using the
original payment method, where technically possible.
If a purchase was made through an authorized payment partner
acting as Merchant of Record, all refund requests shall be processed by
such payment partner in accordance with its own refund policy and
applicable consumer protection regulations. In such cases, the Website
Administration does not directly process refunds and is not responsible
for the timing and method of the refund.
For payments processed directly by other third-party payment
processors (non-Merchant-of-Record), refunds, where applicable, will be
made using the same method as the original payment, to the extent
technically and legally possible.
