Crewell does not provide employment services and does not contact users directly. If you have received a message from someone claiming to represent Crewell and offering you a job, please do not respond to this message and do not provide any personal information.
We provide online services exclusively on the website with the address crewell.net. Any other websites/resources using the Crewell name in their domains/names are not related to crewell.net.
Our official domains and email addresses from which you can receive automatic notifications are:
@crewell.net
@info.crewell.net
📌 What to do if an employer contacts you directly
Universal instructions:
If you did not apply for a vacancy through Crewell but received an offer by email, messenger, or phone - do not rush to respond. First, verify the information.
1) Check the sender’s address
The email should be from a corporate domain, for example: @company.com. However, even such an address can be fake. Scammers often use similar domains with extra words or symbols - for example: @company-careers.com, @recruitment-company.net, etc.
2) Check the vacancy
See if the vacancy is posted on Crewell or on the company’s official website. If the vacancy is nowhere to be found - this is a warning sign.
3) Verify the company itself
Check if the company is legitimate and reputable:
- Look for information about the company’s history and official registration.
- Read independent reviews and experiences of other seafarers.
- Check if the company's website and social media profiles appear trustworthy, professional, and active.
- Be cautious if the company was recently created or lacks online presence or reliable references.
4) Verify information directly with the company
Go to the company’s official website yourself (via a search engine, not through a link in the email, as links may lead to fake sites).
Contact the HR department using the contacts listed on the site and ask if this person works there and if they sent you the offer.
Real employers are usually well aware of fraud cases and typically respond to such inquiries.
5) Never send money
Reliable companies do not ask for payment for employment, document processing, medical exams, or visas.
Any request to transfer money is a clear sign of fraud.
📂 Where scammers get seafarers’ data
- Public resumes on third-party websites and platforms
- Databases of former employers or agencies (including sold or stolen ones)
- CV mailings to unknown addresses via suspicious sites and intermediaries
- Independent CV mailings to unverified address lists
- Messages in messengers and chats (WhatsApp, Telegram, Viber, LinkedIn)
- Social media profiles indicating profession
- Internal leaks from agency or company employees
- Malware and viruses on seafarers’ devices
- Use of pirated or fake mobile apps for job search
- Any organizations where a seafarer provides their profession and data
- Phishing and social engineering (fake emails, websites, surveys)
- Account compromise through weak or stolen passwords
It is impossible to fully protect against data leaks - scammers constantly improve their schemes, and seafarers’ data circulate across many services and organizations.
Therefore, the only effective way to reduce risks is to strictly follow anti-fraud instructions: carefully verify offers, do not send documents to unverified persons, use strong passwords, and regularly improve your digital literacy.
Disclaimer
The transfer of your personal data to employers or third parties via the Crewell website is carried out solely with your explicit consent - you independently decide to provide information when responding to a vacancy, sending a CV, or activating automated services.
The website does not transfer your data automatically and does not provide access to third parties without your permission. After your data is transferred to an employer or third party, further use, storage, and processing of this information are the responsibility of the recipient and are beyond the control of the website.
We recommend that you carefully select employers, exercise caution when providing personal information, and follow the security recommendations published on our website.
The Crewell website makes every reasonable effort to ensure the security of your data and cooperates only with verified employers. However, we cannot guarantee or control the actions of employers or third parties after your data has been transferred. The website is not responsible for any actions, decisions, or possible consequences related to the processing of your personal data by employers or third parties after your consent to its transfer.
If you have any questions about security or encounter suspicious activity, please contact our support service.
