Crewell does not provide employment services and does not contact users directly. If you have received a message from someone claiming to represent Crewell and offering you a job, please do not respond to this message and do not provide any personal information.
We provide digital online services exclusively on the website with the address crewell.net. Any other websites/resources using the Crewell name in their domains/names are not related to crewell.net.
Our official domains and email addresses from which you can receive automatic notifications are:
@crewell.net
@info.crewell.net
Please note that scammers may send fake emails with a spoofed sender address that looks like Crewell (for example, emails with subjects such as “Please confirm pending messages”, “Mailbox verification required”, “Your account will be deactivated”). These emails are not sent by Crewell, even if the “From” field contains a spoofed @crewell.net address. Never click any links in such emails.
📌 What to do if an employer contacts you directly
Universal instructions:
If you did not apply for a vacancy through Crewell but received an offer by email, messenger, or phone - do not rush to respond. First, verify the information.
1) Check the sender’s address
The email should be from a corporate domain, for example: @company.com. However, even such an address can be fake. Scammers often use similar domains with extra words or symbols - for example: @company-careers.com, @recruitment-company.net, etc.
2) Check the vacancy
See if the vacancy is posted on Crewell or on the company’s official website. If the vacancy is nowhere to be found - this is a warning sign.
3) Verify the company itself
Check if the company is legitimate and reputable:
- Look for information about the company’s history and official registration.
- Read independent reviews and experiences of other seafarers.
- Check if the company's website and social media profiles appear trustworthy, professional, and active.
- Be cautious if the company was recently created or lacks online presence or reliable references.
4) Verify information directly with the company
Go to the company’s official website yourself (via a search engine, not through a link in the email, as links may lead to fake sites).
Contact the HR department using the contacts listed on the site and ask if this person works there and if they sent you the offer.
Real employers are usually well aware of fraud cases and typically respond to such inquiries.
5) Never send money
Reliable companies do not ask for payment for employment, document processing, medical exams, or visas.
Any request to transfer money is a clear sign of fraud.
📂 Where scammers get seafarers’ data
- Public resumes on third-party websites and platforms
- Registration on new or little-known websites with mass-copied vacancies
- Databases of former employers or agencies (including sold or stolen ones)
- CV mailings to unknown addresses via suspicious sites and intermediaries
- Independent CV mailings to unverified address lists
- Messages in messengers and chats (WhatsApp, Telegram, Viber, LinkedIn)
- Social media profiles indicating profession
- Internal leaks from agency or company employees
- Malware and viruses on seafarers’ devices
- Use of pirated or fake mobile apps for job search
- Any organizations where a seafarer provides their profession and data
- Phishing and social engineering (fake emails, websites, surveys)
- Account compromise through weak or stolen passwords
If you found your CV on a website where you never registered
Sometimes dishonest people create “job search websites” and copy public information in bulk from several well-known platforms, including job vacancies and other open data. That is why you may see new or little-known websites showing a very large number of vacancies from many employers, often without the employers’ knowledge. Such websites may ask you to register and save your personal data to “apply” for these vacancies. In some cases, they may even create an account for you without your consent and then invite you to simply “log in”.
Do not register on such websites and do not “confirm” an account there. This can significantly increase the risk of fraud and loss of control over your personal data.
In such situations, it is recommended to inform all trusted platforms where you actually registered and uploaded your CV, so they can check for possible violations and take actions within their systems.
It is impossible to fully protect yourself from data leaks. Fraudsters constantly improve their schemes, and seafarers’ data can circulate across many services and organizations.
The only way to reduce risks is to strictly follow anti-fraud safety rules: carefully check offers, do not share your data with unverified people, use strong passwords, and regularly improve your digital awareness.
Disclaimer
User profile data, including the uploaded CV, is shared with employers via Crewell only with the user’s explicit consent and in accordance with the privacy settings chosen by the user. The user independently decides to provide such information when applying for vacancies, sending a CV, or activating automated services.
Crewell does not share profile data automatically and does not provide access to it to third parties without the user’s explicit consent. Access to the user’s profile data is provided only to registered employers and strictly within the privacy settings selected by the user.
After profile data is shared with an employer, any further use, storage, or processing of such information is the responsibility of the recipient and is outside Crewell’s control.
Crewell makes reasonable efforts to verify employers and ensure data security within its infrastructure. However, Crewell cannot guarantee or control employers’ actions after profile data is shared with the user’s consent.
If a user has posted their data on third-party websites, registered on other platforms, or made such information publicly available outside Crewell, reports about possible unlawful use of such data usually cannot be reviewed by Crewell, because the information is freely distributed on the Internet and may be copied and used multiple times by third parties.
Crewell is not responsible for any further use, storage, or distribution of profile data after it is shared with an employer with the user’s consent, or in cases where such data is used by third parties without Crewell’s involvement and outside Crewell’s control.
If you have any questions about security or encounter suspicious activity, please contact our support service.
